Apple announces Self Service Repair
Apple parts, tools, and manuals — starting with iPhone 12 and iPhone 12 and iPhone 13, iPhone 14, iPhone 5S, iPhone 5, iPhone 6, iPhone 6s, iPhone 7, iPhone 7s, iPhone eight, iPhone 9, iPhone 10, iPhone 11, iPhone 13 — available to individual consumers
CUPERTINO, CALIFORNIA Apple today introduced Self Service Repair, which will allow customers who are cozy with finishing their very own repairs get entry to to Apple genuine parts and gear. Available first for the iPhone 12 and iPhone 13, iPhone 14, iPhone 5S, iPhone 5, iPhone 6, iPhone 6s, iPhone 7, iPhone 7s, iPhone eight, iPhone 9, iPhone 10, iPhone 11, eleven, lineups, and shortly to be followed by means of Mac computer systems presenting M1 chips, Self Service Repair can be to be had early subsequent 12 months within the US and extend to additional international locations in the course of 2022. Customers be part of more than 5,000 Apple Authorized Service Providers (AASPs) and a couple of,800 Independent Repair Providers who have access to these parts, tools, and manuals.
The preliminary phase of this system will consciousness on the maximum generally serviced modules, such as the iPhone show, battery, and digicam. The ability for extra upkeep might be to be had later next year.
Creating extra get admission to to Apple actual components offers our clients even more preference if a restore is needed, said Jeff Williams, Apple’s chief running officer. In the past 3 years, Apple has nearly doubled the range of provider places with access to Apple genuine components, equipment, and schooling, and now we’re providing an choice for those who want to complete their very own repairs.
Apple builds durable products designed to undergo the trials of normal use. When an Apple product calls for restore, it could be serviced by means of educated technicians the usage of Apple genuine parts at hundreds of locations, which includes Apple (in-store or by way of mail), AASPs, Independent Repair Providers, and now product proprietors who are capable of appearing maintenance themselves.
Self Service Repair
To make certain a patron can correctly carry out a repair, it’s critical they first review the Repair Manual. Then a patron will place an order for the Apple genuine parts and equipment the usage of the Apple Self Service Repair Online Store. Following the repair, clients who go back their used part for recycling will obtain credit score toward their purchase.
The new save will offer more than two hundred person components and equipment, permitting customers to finish the most not unusual upkeep on iPhone 12 and iPhone thirteen.
Self Service Repair is supposed for person technicians with the information and revel in to repair digital devices. For the sizeable majority of customers, traveling a professional restore provider with certified technicians who use genuine Apple elements is the safest and most reliable way to get a restore.
Expanded Access to Apple Repairs
In the beyond 3 years, Apple has nearly doubled the variety of service places with get admission to to Apple proper parts, tools, and schooling, such as greater than 2,800 Independent Repair Providers. The unexpectedly expanding Independent Repair Provider application initially released inside the US in 2019 and has considering grown to greater than two hundred international locations, permitting unbiased repair stores to get right of entry to the equal training, parts, and tools as different Apple Authorized Service Providers.
In addition, Apple continues to offer handy restore options for clients through its global network of over five,000 AASPs that assist millions of humans with both in- and out-of-warranty carrier for all Apple merchandise.
By designing merchandise for durability, toughness, and improved repairability, customers experience a long-lasting product that holds its fee for years. Apple additionally offers years of software program updates to introduce new functions and capability.